Return & Exchange Policy
Return & Exchange Policy
At Daily Luxurie, we are committed to ensuring your complete satisfaction with every purchase. Please read our return and exchange policy carefully before making a purchase.
Returns
We accept returns within 14 days of the delivery date. To be eligible for a return, items must be:
- Unused and in the same condition as received
- In the original packaging with all tags attached
- Accompanied by proof of purchase
Exchanges
We offer exchanges within 14 days of the delivery date, subject to availability. If you wish to exchange an item, please contact us at the earliest opportunity.
Non-Returnable Items
The following items are not eligible for return or exchange:
- Items that have been worn, altered, or damaged
- Items without original packaging or tags
- Sale or discounted items (unless faulty)
How to Initiate a Return or Exchange
- Contact us at hello@dailyluxurie.com with your order number and reason for return/exchange.
- Our team will review your request and provide return instructions within 2–3 business days.
- Ship the item back using a trackable shipping method. Return shipping costs are the responsibility of the customer unless the item is faulty.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 7–10 business days.
Faulty or Damaged Items
If you receive a faulty or damaged item, please contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or full refund at no additional cost.
Contact Us
For any questions regarding returns or exchanges, please reach out to us at hello@dailyluxurie.com.